Qmarkets is proud to congratulate Swiss Post and their Head of Ideation, Lorenz Wyss, as winners of the « International Award for Best Idea Management » at the 2016 Zentrum Ideenmanagement (ZI) awards.
Zentrum Ideenmanagement is a Frankfurt-based company which focuses on the promotion and analysis of trends within idea and innovation management. Every year they gather a renowned panel of international journalists and scientists to examine a selection of the best idea management projects from across the globe. This evaluation uses qualitative criteria based on the EFQM model of quality management to select companies who have achieved outstanding results in the field. The International award for best idea management which Swiss Post won is their highest honor.
While Swiss Post began as a postal service, it has since diversified to cover logistics, public transport, communication, and finance, giving it the third largest workforce in Switzerland with over 60,000 employees. In an industry like the postal service which has seen major disruption due to digital companies and services, it is crucial to take a serious approach to innovation, and this is part of the reason that Swiss Post originally invested in a new idea management platform for their employees back in 2010. Idea and Innovation Management platforms allow companies to receive and evaluate idea submissions from internal and/or external stakeholders. For this purpose Swiss Post chose to work with Qmarkets, a provider of configured enterprise-grade innovation software since 2008.
Swiss Post began their innovation initiative with a classic « German approach » to Idea Management – users who submitted ideas were rewarded with a share in the success of any submission which was then selected and implemented. However since then both customer and supplier have came a long way, with Swiss Post encountering many new challenges and discovering new requirements, and Qmarkets consequentially developing many new features and products.
These developments include:
- Introduction of automated work-streams: pre-defined idea channels
- Introduced campaigns into Swiss Post with the topic of innovation
- First generation of idea scouting as a sub system – allowing them to track opportunities for patenrships, mergers, and acquisitions of start ups and technologies
- KAIZEN Subsystem: allowing them to effectively share and popularize best practice uptake
- Campaign wizard & campaign scheduler
- Mobile App
- & many others…
Today the relationship between Swiss Post and Qmarkets represents a highly innovative and mutually beneficial customer-vendor dynamic, with both parties continuously pushing each other to expand the boundaries of Idea and Innovation Management. This factor was key to the success of Swiss Post at the 2016 ZI awards, and it also helped Qmarkets to become the only company to win three awards for excellence at the 2013 Info Tech Vendor Landscape awards.
Come Meet Qmarkets & Swiss Post
Swiss Post and Qmarkets will both be present at the Chief Innovation Officer Summit in London, on the 26th and 27th of April 2016. Lorenz Wyss, Head of Ideation at Swiss Post, will be presenting a talk entitled “Chocolate, clocks, and the postal service: Disrupting stereotypes” at 10:00AM on day 2 of the event, followed by a short talk from Qmarkets’ SVP Global Solutions, Michael Stilger. Michael will also be hosting a discussion panel at 14:30 on day 1 of the event, and the Qmarkets team will be answering questions and offering their expertise across both days at the event. Click here to find out more about and receive a 20% discount to attend!
About Swiss Post
Swiss Post is a diversified Group that operates in four markets. Its three subsidiaries Post CH Ltd, PostFinance Ltd and PostBus Switzerland Ltd provide high-quality, marketable and innovative services, and make every effort to satisfy the high expectations of their customers.
Swiss Post works in accordance with clear principles and is fully aware of its social and ecological responsibility. Swiss Post’s core values – “reliable”, “value-enhancing” and “sustainable” – are the basis for how we think and act. The company’s “Simple yet systematic – Swiss Post” vision helps guide it towards the future.
As an established leader on the idea and innovation management landscape, Qmarkets has developed a reputation over the last 10 years for delivering the most comprehensive crowdsourcing software solutions in the world. Recognized by leading analysts such as Gartner, Forrester, and Info-tech, Qmarkets offers unmatched technical and design flexibility to their extensive list of leading global clients; including Nestle, Ford, Lufthansa, Ab InBev, Phillip Morris International, UniCredit, and many more.
Qmarkets’ software offering extends beyond innovation management to include products focusing on process improvement, continuous improvement and operational excellence; open innovation with customers and business partners; technology scouting for enterprise M&A opportunities; and digital employee engagement.
Contact Qmarkets today, to discover how they can help your organization to transform innovative ideas into measurable results.