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In our increasingly social culture, citizens’ input is a critical resource for any democratic government. Good decision-making often requires the knowledge, opinions and values of the public. Implementing controversial decisions depends on citizens’ consent and support. Unless citizens understand and are engaged in the decision-making process themselves, trust may be easily lost.
The best way to ensure citizen’s engagement is to allow them to take a more active role via crowdsourcing – in defining the issues, and considering solutions as well as in identifying priorities for the government’s policy and decisions. This significant involvement can occur at a number of stages in the planning, research, or implementation stages of any project or policy.
The best way to ensure citizen’s engagement is to let them take part in defining issues, considering solutions, and identifying priorities for the government’s policy
The concept of collaboration and ideas management is quite common in organizations and enterprises in the private sector, and it is used as a tool for employees engagement, as well as an engine for growth and innovation. Lately this approach is rapidly being adopted by municipal and national governments that understand that in today’s reality the opinions and ideas of the citizens cannot be ignored and they must create an effective communication channel with the citizens.