At Qmarkets, we’re committed to empowering you at every stage of your innovation journey. Whatever your goals are, your dedicated Customer Success Manager will give you the tools, resources, and guidance needed to achieve impact in the most efficient way.
Obsessed With
Your Success
Our Complementary Offering
Ongoing Consultation
Showing you how to achieve your goals, build a robust innovation culture, and expand your impact
Training & Guidance
We’re here to actively help you leverage our platform in the most effective possible way
Strategic Resources
We provide a library of content to inspire and educate you about enterprise innovation
Innovation Community
Join your fellow innovation leaders and discover peer-to-peer insights from across the globe
Once we decided on Qmarkets, we went straight into the fast lane. Setup was very quick and we saw a very special effort from Jaron and Marthe – their support was outstanding during this time. Our employees are very happy to have the visibility to really see what’s happening with their ideas.
Franziska Reisser
Head of Innovation
We’re With You Every Step of the Way
Innovation is not a journey with a destination, it’s a circular process. Whichever stage you are at we have a wealth of experience and expertise to share with you and help maximize your ROI. When you’re with Qmarkets, you’re never alone.
Getting Started
Once you’ve chosen to work with us, our customer success manager will immediately begin working with you to understand your goals and your needs, build a training program and configure the platform features to suit them.
Personal Training Sessions
Get one-on-one training with your personal customer success specialist
Knowledge Base
Get educated with our extensive library of resources
On-Demand Professional Training
Enjoy our wide selection of on-site and online workshops
Even More Ways to Learn
User guides, community webinars, and best practice newsletters
Post-Launch and First Year
Once you’re live with the platform, you need to build some momentum and ensure your initial efforts are successful.
Periodic Innovation Expert Review
Make sure you’re constantly aligned with key targets
Advanced Consulting
Review, moderation, analysis, and ROI sessions along the year
Customer Support
Use our extensive customer support options to address your needs
Access to Product Hub
Giving you the opportunity to request new features and influence our product roadmap
Scaling
Now you’ve established a strong foundation, it’s time to expand your efforts to increase your innovation impact. Whether you want to involve more people, or launch a new program with a different use-case, we can show you how.
Roadmap Sessions
Follow our clear plans for the future and make a positive impact
Strategic Webinars
Tune in to hear from our renowned guest experts
Peer-to-Peer Breakout Sessions
Discuss unique challenges and share cross-industry knowledge
Dedicated Customer Community
Discover invaluable best practices and share your own insights in our very innovation expert platform
Roadshows and Innovation Events
Receive personal invitations to join Qmarkets at exclusive customer events across the globe
Our customer success manager Gilbert has been a saint! He’s just been extremely patient with us and he’s held our hands every step of the way. The support team has been exemplary and the support we get from Gilbert is outstanding. He can’t ever leave, he’s stuck with us!
Lyle Harris
Senior Director of Customer and Employee Experience
Advanced Services
Eager to supercharge your project and accelerate success? We offer a variety of supplementary services to give you specialized assistance where needed.
- Kick-Start Workshops
Enjoy the structured guidance of our onboarding workshops - Innovation Leadership Workshops
Strengthen engagement with your management team - Organizational Workshops
Embed a company-wide culture of innovation - Data & Analysis Services
Reveal added value from your project data
Your Customer Success Champions
Name:
Yoel Ben Nesher
Languages:
German, English, Hebrew
Innovation Specialties:
Innovation PPM, Intrapreneurship, Trend Management
Favorite TV Series:
The Chosen
Name:
Yael Braha
Languages:
English, Hebrew
Innovation Specialties:
Disruptive Innovation, Incremental Innovation, Technology Scouting
Favorite TV Series:
Friends
Name:
Maya Guy
Languages:
Spanish, English, Hebrew
Innovation Specialties:
Idea Management, Continuous Improvement
Favorite Movie:
The Sound of Music
Name:
Matej Vekar
Languages:
English, German, Hebrew
Innovation Specialties:
Idea Management, Continuous Improvement
Favorite Movie:
Snatch
Name:
Liza Serfaty
Languages:
French, English, Hebrew
Innovation Specialties:
Ideation, Construction
Favorite Movie:
Rabbi Jacob
Name:
Laura Clay
Languages:
English
Innovation Specialties:
Finance & Insurance, Manufacturing, Continuous Improvement
Favorite Movie:
Love Actually
Name:
Jaron Englander
Languages:
German, English, Hebrew
Innovation Specialties:
Idea Management, Technology Scouting, Trend Management
Favorite Movie:
Easy Rider
Name:
Ilona Gochman
Languages:
Hebrew, English, Russian
Innovation Specialties:
Technology Scouting, Process Improvement, Government
Favorite Movie:
The Fifth Element
Name:
Gilbert Baliki
Languages:
English
Innovation Specialties:
Automotive, Pharma & Medical, Defence
Favorite Movies:
Gladiator & The Princess Bride
Name:
Alexandra Zilman
Languages:
English, Hebrew, Russian
Innovation Specialties:
Planning & Building, Local Authorities, Kaizen
Favorite TV Series:
House MD
Name:
Emma Aubert
Languages:
English, French, Hebrew
Innovation Specialties:
Ideation, Technology Scouting
Favorite Movie:
Harry Potter
Name:
Daniel Misico
Languages:
English
Innovation Specialties:
Idea Promotion, Gamification
Favorite Movies:
The Hitchhiker's Guide to the Galaxy & Interstellar
