Our Privacy Promise…

Your privacy is important to us at Qmarkets, which is why we are happy to uphold stringent personal data protection laws, that ensure you do not receive unsolicited contact from either Qmarkets or any third party.

In accordance with the new GDPR legislation we are making a continuous effort to update and improve this privacy policy. This includes changing the way our data is used, improving the way consent is secured, and making it easier for you to control and amend your personal information.

This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you; so whether you visit our blog, subscribe to our newsletter, or become one of our clients, we promise that your data will remain confidential, and that your experience with Qmarkets will be nothing but enjoyable!

Types of data we collect

For marketing and statistical information, this website may collect the domain name that visitors are arriving from (but not the e-mail address of visitors, unless specifically provided by the user), aggregate information on what pages consumers’ access or visit, IP addresses, information volunteered by the consumer, such as survey information and/or site registrations.

Website Cookies

This website uses cookies to record session information, such as time spent on a specific page, customize web page content based on visitors’ browser type or other information that the visitor sends.

The information we collect is used to improve the content of our Web page, and to customize the content and/or layout of our pages for each individual visitor.

Google Analytics

On www.qmarkets.net we use Google Analytics to collect standard website data and details of visitor behavior patterns. We do this to find out things such as the number of visitors to various pages within the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We have configured Google Analytics to ensure that it does not record the IP addresses of any visitors to Qmarkets webpages, enabling users to remain anonymous while we track usership data and statistics.


We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

Online behavioral advertising

Qmarkets uses third party vendors to display relevant ads on sites throughout the internet. Often these third-party vendors use cookies to serve ads based on your interaction with Qmarkets web properties. For more information on how Online Behavioral Advertising works, please visit http://www.aboutads.info/consumers/. Users may opt out of some, many, or all Online Behavioral Advertising targeting by visiting either or both of the following sites: http://www.networkadvertising.org/managing/opt_out.asp and/or http://www.aboutads.info/choices/.

Qmarkets may use Google’s remarketing service to display advertising content to users who have visited Qmarkets’ website, by using cookies to store data about the previous visit.

Qmarkets may use Google’s customer remarketing service to display content to users who have provided their email address on Qmarkets’ website.

Visitors can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Visitors can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Customer email lists: Consent, Legitimate Interest, and preferences

By supplying Qmarkets with your email address (either when registering for a demo, signing up for a newsletter, event, report, or any other request) you agree to be contacted by Qmarkets with information relating to your request.

We will use your data only where it is necessary for our legitimate interests, and where your fundamental rights are not overridden by that usage.

This includes but is not limited to:

  • Management of our relationship with you and your company, in order to make sure you’re aware of important changes that might effect or interest you
  • Delivery of relevant content or materials for the purpose of education and customer success
  • Invitations to join events, webinars, and workshops which are relevant to your interest
  • Administration and optimization of this website, and to improve our products & services

You can opt-out of these electronic communications at any time by following the instructions in our emails or by sending a request to Data.Protection@Qmarkets.net.

We use a third-party provider, Hubspot, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see Hubspot’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

Telephone numbers

If you supply us with your telephone number on-line, you may receive telephone contact from us with information relating to their contact request. If you do not wish to receive such telephone calls, please let us know by sending an e-mail to Data.Protection@Qmarkets.net. We may share your telephone number with a trusted third-party organization who will make contact with you on our behalf.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at Data.Protection@Qmarkets.net.