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Obsessed With
Your Success

At Qmarkets, we’re committed to empowering you at every stage of your innovation journey. Whatever your goals are, your dedicated Customer Success Manager will give you the tools, resources, and guidance needed to achieve impact in the most efficient way.

Our Complimentary Offering

Ongoing Consultation

Showing you how to achieve your goals, build a robust innovation culture, and expand your impact

Training & Guidance

We’re here to actively help you leverage our platform in the most effective possible way

Strategic Resources

We provide a library of content to inspire and educate you about enterprise innovation

Innovation Community

Join your fellow innovation leaders and discover peer-to-peer insights from across the globe

Once we decided on Qmarkets, we went straight into the fast lane. Setup was very quick and we saw a very special effort from Jaron and Marthe – their support was outstanding during this time. Our employees are very happy to have the visibility to really see what’s happening with their ideas.

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We’re With You Every Step of the Way

Innovation is not a journey with a destination, it’s a circular process. Whichever stage you are at we have a wealth of experience and expertise to share with you and help maximize your ROI. When you’re with Qmarkets, you’re never alone.

Getting Started

Once you’ve chosen to work with us, our customer success manager will immediately begin working with you to understand your goals and your needs, build a training program and configure the platform features to suit them.

Personal Training Sessions

Get one-on-one training with your personal customer success specialist

Knowledge Base

Get educated with our extensive library of resources

On-Demand Professional Training

Enjoy our wide selection of on-site and online workshops

Even More Ways to Learn

User guides, community webinars, and best practice newsletters

Post-Launch and First Year

Once you’re live with the platform, you need to build some momentum and ensure your initial efforts are successful.

Periodic Innovation Expert Review

Make sure you’re constantly aligned with key targets

Advanced Consulting

Review, moderation, analysis, and ROI sessions along the year

Customer Support

Use our extensive customer support options to address your needs

Access to Product Hub

Giving you the opportunity to request new features and influence our product roadmap

Scaling

Now you’ve established a strong foundation, it’s time to expand your efforts to increase your innovation impact. Whether you want to involve more people, or launch a new program with a different use-case, we can show you how.

Roadmap Sessions

Follow our clear plans for the future and make a positive impact

Strategic Webinars

Tune in to hear from our renowned guest experts

Peer-to-Peer Breakout Sessions

Discuss unique challenges and share cross-industry knowledge

Dedicated Customer Community

Discover invaluable best practices and share your own insights in our very innovation expert platform

Roadshows and Innovation Events

Receive personal invitations to join Qmarkets at exclusive customer events across the globe

Our customer success manager Gilbert has been a saint! He’s just been extremely patient with us and he’s held our hands every step of the way. The support team has been exemplary and the support we get from Gilbert is outstanding. He can’t ever leave, he’s stuck with us!

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Advanced Services

Eager to supercharge your project and accelerate success? We offer a variety of supplementary services to give you specialized assistance where needed.

  • Kick-Start Workshops
    Enjoy the structured guidance of our onboarding workshops
  • Innovation Leadership Workshops
    Strengthen engagement with your management team
  • Organizational Workshops
    Embed a company-wide culture of innovation
  • Data & Analysis Services
    Reveal added value from your project data

Your Customer Success Champions

Name:

Yoel Ben Nesher

Languages:

German, English, Hebrew

Innovation Specialties:

Innovation PPM, Intrapreneurship, Trend Management

Favorite TV Series:

The Chosen

Name:

Yael Braha

Languages:

English, Hebrew

Innovation Specialties:

Disruptive Innovation, Incremental Innovation, Technology Scouting

Favorite TV Series:

Friends

Name:

Maya Guy

Languages:

Spanish, English, Hebrew

Innovation Specialties:

Idea Management, Continuous Improvement

Favorite Movie:

The Sound of Music

Name:

Matej Vekar

Languages:

English, German, Hebrew

Innovation Specialties:

Idea Management, Continuous Improvement

Favorite Movie:

Snatch

Name:

Liza Serfaty

Languages:

French, English, Hebrew

Innovation Specialties:

Ideation, Construction

Favorite Movie:

Rabbi Jacob

Name:

Laura Clay

Languages:

English

Innovation Specialties:

Finance & Insurance, Manufacturing, Continuous Improvement

Favorite Movie:

Love Actually

Name:

Jaron Englander

Languages:

German, English, Hebrew

Innovation Specialties:

Idea Management, Technology Scouting, Trend Management

Favorite Movie:

Easy Rider

Name:

Ilona Gochman

Languages:

Hebrew, English, Russian

Innovation Specialties:

Technology Scouting, Process Improvement, Government

Favorite Movie:

The Fifth Element

Name:

Gilbert Baliki

Languages:

English

Innovation Specialties:

Automotive, Pharma & Medical, Defence

Favorite Movies:

Gladiator & The Princess Bride

Name:

Alexandra Zilman

Languages:

English, Hebrew, Russian

Innovation Specialties:

Planning & Building, Local Authorities, Kaizen

Favorite TV Series:

House MD

Name:

Emma Aubert

Languages:

English, French, Hebrew

Innovation Specialties:

Ideation, Technology Scouting

Favorite Movie:

Harry Potter

Name:

Daniel Misico

Languages:

English

Innovation Specialties:

Idea Promotion, Gamification

Favorite Movies:

The Hitchhiker's Guide to the Galaxy & Interstellar