Customer Success

Want to gain field-proven best practices for innovation management, as well as tips for getting the best results from your platform? Be sure to check out these insight-packed customer success blogs.

The Top 4 Innovation Culture Best Practices from the World’s Most Successful Companies

Today the world’s most innovative companies are also some of the most successful. This doesn’t come as much of a surprise, especially in the continuous waves of disruption we’re seeing. Innovation lends itself to success by provoking organizations to continuously push for improvement and always be on the lookout for new opportunities. Amazon, SpaceX, Apple, and Salesforce are far better...

Building the Hype: 4 Communication Best Practices for Innovation Management

The great Irish playwright George Bernard Shaw once said, “the single biggest problem with communication is the illusion that it has taken place.” Too often, leaders in the corporate sphere assume that once a new project – such as the implementation of an innovation management platform – is announced, users will naturally ‘get the message’ and adopt it as a...

5 Innovation Best Practices for Launching Your Idea Management System – Qmarkets’ Head of Customer Success Shares Her Insights

Innovation Exploration – Unlocking Potential in Uncharted Territory The great American oceanographer Edith Widder once said: “Exploration is the engine that drives innovation, and Innovation drives economic growth… So let’s all go exploring.” ? Of course, exploring unfamiliar territory – Edith herself participated in over 250 deep-sea dives– can often be a daunting proposition. However, with the right toolkit, training,...

Choosing the Digital Transformation Strategy that is Best for Your Company

In one of the Sherlock Holmes stories, Dr. Watson remarks about a client and how attractive she is. “Is she?” says the detective. “I didn’t notice.” In response to his partner’s quip that he really is a human automaton – lacking of emotion – Holmes replies that he is taking emotion out the equation, since it might compromise his detective...

Innovation SOP: Tips for Today’s Leaders on How to Launch Successful Employee Innovation Programs

Qmarkets’ Innovation Standard Operating Procedures (SOP): In this series, we will present different guidelines on how to bring innovation theory to practice. Many times, trying to launch successful employee innovation programs at your company can entail encountering many pitfalls and stumbling blocks, as illustrated in this example from the Harvard Business Review. This week, we take a look at how...

Keeping Score: What’s the Right Innovation Scoring Method for Your Ideation Campaign?

When running an idea management campaign, one of the most crucial steps is the expert evaluation stage. Without properly scoring the relevant ideas, focus may be put on ideas which are either impractical or which require too many resources to develop, instead of on ideas which can provide a positive ROI. The question that arises when I discuss this with my clients...

Successfully Merging Innovation Theory and Practice in your Program

Eric Gabas-Varini is the Partner and Co-Founder of Innovation Framework Technologies, a consulting firm which was founded in Paris, but has since established regional offices in the United States, South Korea & Japan, with a network of associate offices in Latin America and the Middle East. With a strong background in R&D, Eric now uses his expertise to help leading...

3 of the Best Innovation Team Formulas and When to Ignore Them

You’ve heard this cliché many times before: innovation is all about people. Even if you’re an avid fan of artificial intelligence, you hardly expect robots replacing humans as innovators any time soon. And if you agree with another popular cliché, the one saying that innovation is a team sport, you will come to a natural conclusion that in order to...

Delivering Innovation: 5 Insider Tips to Streamline your Innovation Software Implementation Process

Our experts talk innovation – Qmarkets’ employees discuss their personal experiences and provide tips and best practices for the successful deployment of Innovation Management systems: Some will say that there are no bad ideas, only bad adaptation from idea into reality. My name is Joel Ben Nescher, and I’m a Project Manager in the software delivery team at Qmarkets. During my time here at...

6 KPIs of Innovation Management Solutions

There are certain benefits to innovation software that are difficult to measure, and others that are quite obvious. This blog post will discuss the innovation KPI (Key Performance Indicator) examples for calculating the success of an idea management platform at 6 key stages within the workflow. Determining success at each of these stages within the platform will allow you to...

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