Qmarkets Named Idea Management Market Leader in Winter 2020 Customer Success Report
With outstanding scores across a wide variety of criteria, Qmarkets was recently recognized as a ‘Market Leader’ by FeaturedCustomers – a top customer reference platform for B2B business software and services.
Tel Aviv, 23rd January, 2020 – FeaturedCustomers recently released their Winter 2020 Idea Management Software Customer Success Report. Offering a detailed analysis of innovation and idea management tool vendors, the report is intended to assist potential B2B buyers make informed purchasing decisions through validated customer success content – such as testimonials, success stories, case studies, and videos. The report also factors in vendor momentum based on web traffic and search trends, as well as additional data aggregated from online sources and media properties.
FeaturedCustomers evaluated all Idea Management Software companies on its platform for possible inclusion in the report. Of these, only 15 companies met the criteria needed for inclusion. Within this exclusive selection, Qmarkets attained a place of prominence as a ‘Market Leader.’ This result can largely be attributed to the overwhelmingly positive feedback of users, who have expressed that Qmarkets offers one of the best idea management tools on the market.
Industry Trailblazers: Exploring FeaturedCustomers’ ‘Market Leader’ Category
The Market Leader designation is awarded to vendors who have a substantial customer base and market share, as well as the highest ratio of customer success content, content quality scores, and social media presence relative to company size.
The consistently high-quality customer success content produced by Qmarkets – such as best practice blogs, case studies, and webinars – contributed towards it earning the ‘Market Leader’ award. Additionally, the report links to 42 individual references from happy clients – each highlighting how they utilized the features of the Qmarkets platform to maximum impact. The report also mentioned some of Qmarkets’ most prestigious customers – including McDonald’s, Ford, and Lufthansa.
The qualities that contributed towards Qmarkets attaining ‘Market Leader’ status on FeaturedCustomers have also been acknowledged in other third-party platforms. A Winter 2020 report by G2 ranked Qmarkets as #1 in it’s idea management momentum grid.
Exemplifying Excellence: Qmarkets’ Vision for Maximizing Customer Success
The high positioning Qmarkets has attained in the report reflects the company’s holistic approach to customer success. Aside from offering an array of resources and services (tutorials, workshops, webinars, etc.) for tackling key challenges, Qmarkets also offers dedicated support to customers at every stage of the innovation journey.
“The wealth of experience we’ve gained working with clients across a broad array of industries has really helped us refine our offerings,” said Ilona Gochman, Qmarkets’ Head of Customer Success. “It’s great to see the impact this has had reflected in the FeaturedCustomers report. We also have some exciting plans in development to expand our customer success practice, by introducing new tools and services. We look forward to sharing more details about these developments soon!”
FeaturedCustomers is the world’s only customer reference platform for B2B business software and services. The platform helps potential B2B buyers research and discover business software and services through vendor-validated customer reference content, such as testimonials, success stories, case studies, and customer videos. Every day, FeaturedCustomers helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle – from Fortune 500 companies to SMB’s. For more information, visit their website.
Qmarkets is an established leader in the field of idea and innovation management, offering solutions to enable enterprises around the world leverage the wisdom of the crowd. The flexible software provided by Qmarkets is designed to help clients manage their innovation processes from end to end, as well as locate, analyze, and implement groundbreaking ideas effectively.
Qmarkets has developed a reputation over the last 10 years for delivering one of the most comprehensive crowdsourcing software solutions in the world. Recognized by leading analysts such as Gartner, Forrester, MWD Advisors and Info-tech, Qmarkets offers unmatched technical and design flexibility to their extensive list of leading global clients; including Nestle, Ford, Lufthansa, Ab InBev, Philip Morris International, Bridgestone, and many more.
Qmarkets’ software offering extends beyond innovation management to include products focusing on process improvement, continuous improvement and operational excellence; open innovation with customers and business partners; technology scouting for enterprise M&A opportunities; and digital employee engagement.
The innovation management solutions offered by Qmarkets are completed by a commitment to customer success. This is shown by Qmarkets’ global team, and supported through best-practices, workshops, training, professional services, and more.
For press inquiries please contact:
Mr. Elliott Wilkins
Marketing Manager, Qmarkets
To find out more about why Qmarkets ranks as one of the best idea management tools on the market ,