Innovation Webinar: How Fintech Giant TSYS is Crowdsourcing Operational Excellence

Discover how a market-leading payment solutions provider is amplifying process improvement with crowdsourcing and implementing revolutionary digital services.

 As part of their vision to deliver more groundbreaking payment processes, Total Systems Services (TSYS) has recently launched a bold crowdsourcing initiative to harness the expertise of their global IT workforce. The initiative –  supported by management consulting firm Above + Beyond and their ‘Project Wow’ program – has helped TSYS to achieve dramatic results. 


Enhance operational excellence and digital services within a competitive, high-tech market.

Project WOW


13,000+ employees across the globe

View this webinar to discover:

  • First-hand insights from James Addis & Jessica Burch of TSYS
  • Field-proven best practices from Andrew Levison and Sebastian Apelt of Above + Beyond
  • In-depth answers to key innovation and continuous improvement questions from the panel of speakers

If you’re interested in gaining powerful tips for achieving process excellence, or adding LEAN methodologies, be sure to view this webinar!

Crowdsourcing Fintech Operational Excellence

March 2019

Our Speakers

Jessica Burch

Business Process Consultant, WOW Program Lead & Lean Coach

Andrew Levison

Founder & President

Sebastian Apelt

Managing Partner

Michael Stilger


James Addis

Senior Business Process Consultant, WOW Program Lead and Lean Coach

About Qmarkets’ Webinars

“Qmarkets’ Innovation Webinar series was a brilliant opportunity for me to share key strategic insights with like-minded professionals and practitioners. I would highly recommend anyone who is interested in innovation to join these webinars.”

Vincent Ducret
Head of FastForward Communities

"I am excited about Qmarkets webinars. Hearing from thought leaders and platform users helps my clients embrace bolder aspirations, better strategies, and the determination to improve the performance of their innovation programs.”

Laszlo Gyorffy
President of Enterprise Development Group

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